Artificial intelligence trialled on Dubai Metro to ease crowds

The Roads and Transport Authority (RTA) of Dubai is experimenting with the use of artificial intelligence to streamline the demand for the metro services in Dubai. The tech will assist in crowd management during peak hours. The interactive system used can respond to the needs of riders by proposing convenient transit timing for passengers through the analysis of service patterns. It can adjust recommendations based on overcrowding. Essentially, AI develops a model to simulate a train journey throughout the day using data gathered from real riders. Then it learns from that model and makes timing recommendations.

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