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AI is already reshaping air travel, will airports themselves be next?

Engadget.com

Feb 1, 2023

Hitting the Books: AI is already reshaping air travel, will airports themselves be next? Or, 'Why there aren't any tchotchke shops in private terminals.'

The holiday travel season is once again upon us! It's the magical time of the year that combines standing in airport security lines with incrementally losing your mind as the hands of your watch perpetually tick closer to a boarding time that somehow moved up 45 minutes since you left the house and the goober in front of you is, in the year of our lord 2022, still somehow confused about why we have to take our shoes off in security and, goddamit dude, stop arguing with the TSA and untie your laces already these tickets are nonrefundable.

AI can help fix this. It can perhaps even give regular folks a taste of the effortless airport experience that more well-heeled travelers enjoy — the private jet set who don't ever have to worry about departure times or security lines like the rest of us schmucks stuck flying Spirit.

In their latest book POWER AND PREDICTION: The Disruptive Economics of Artificial Intelligence, University of Toronto economists and professors Ajay Agrawal, Joshua Gans and Avi Goldfarb examine the foundational impact that AI/ML systems have on human decision making as we increasingly rely on automation and big data predictions. In the excerpt below, they posit what the airports of tomorrow might look like if AI eliminates traffic congestion and security delays.

The Alternative Airport Universe

Before considering the threat AI prediction may pose to airports, as with everything, there is an alternative system that can show us what the other side looks like. One example is the alternative universe of the very, very wealthy. They don’t fly commercial and so have no occasion to deal with either the old or newly designed public airport terminals. Instead, they fly privately and go through private terminals. Normally, glitz, glamour, nice restaurants, and art galleries are going to be where the very rich are. But in the world of airports, private terminals are positively spartan.