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AI Won’t Take Your Job if You Know About IA

Chris Dede and David McCool

Harvard Graduate School of Education

Feb 27, 2024

Businesswoman with robot face on white background

Intelligence augmentation shows that human + AI is an ideal partnership — and the future of white-collar work.

Love it or hate it, artificial intelligence (AI) is here, and it’s not going away. As the technology evolves, AI will only become more prominent in our everyday interactions, shaping everything from how students learn to the work employees do at the office.

The fear of artificial intelligence replacing human intelligence in white-collar jobs comes, in part, from the attention-grabbing headlines of skilled employees being at risk of unemployment as more companies implement AI into their work processes.

The less exciting but more likely reality is that the changes AI brings to the workplace will entail upskilling — when workers learn new skills — not reskilling or complete replacement. And upskilling is not about surrendering to AI but instead about mastering intelligence augmentation, or IA, which is what happens when humans and AI work together to accomplish more as a team than either could flying solo. That collaboration is based on the distinction between two concepts: reckoning and judgment.