Workers and business owners are leaning into Generative AI. Here’s how

In a recent Cox Business survey of small business owners and employees, a third said they invested in AI in 2023, and more than half plan to invest even more this year.

Most of these investments are in Generative AI tools, with the most popular being ChatGPT (other popular tools include Google Gemini, Claude, and Microsoft Bing/Copilot). These tools, which are becoming smarter and faster, use large language models trained to understand information from many different sources to assist workers in daily tasks, enabling them to be more productive.

Here are five ways local professionals are using Generative AI tools:

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