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Artificial intelligence is reshaping finance

Gillian Tett

Financial Times

Nov 19, 2020

Barclays’ credit card business struck a deal with Amazon to offer seamless customized shopping and payment services in Germany. This is significant as a sign of the way banks and tech companies are racing to use big data and artificial intelligence in finance. In theory, these innovations should let financial companies offer consumers better, more tailored options and lower pricing. But there are also plenty of risks--many of which are still unknown.

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