How to Navigate Using AI Chatbots for Mental Health
By Susan Gonzales on 09/08/2025 @ 07:43 AM
AI chatbots are popping up everywhere, and some people are even turning to them for mental health support. If you’ve thought about using one, you’re not alone—it can feel comforting to have something “there” to talk to at any time. But just like anything else, there are things to keep in mind so you can use them safely and in a way that truly supports your well-being.
Here are a few tips to guide you:
1. Be Mindful
AI chatbots can feel friendly and helpful, but they aren’t trained therapists. Sometimes they might give advice that misses the mark—or worse, feels confusing or harmful. Check in with yourself often: Is this conversation actually helping me, or making me feel worse?
2. Tell Someone You’re Using It
It might feel a little awkward, but let a friend, family member, or even your therapist know you’re using an AI chatbot. Having someone else aware gives you a safety net—if the chatbot says something strange or unhelpful, you won’t have to figure it out alone.
3. Watch for Red Flags
Not everything an AI says should be taken at face value. Be cautious if the chatbot:
- Gets overly personal or emotionally intense.
- Says things that don’t make sense or feel “off."
- Makes you feel worse instead of better.
If any of that happens, it’s a sign to take a step back.
4. Mix It with Other Supports
Think of AI chatbots as one tool in the toolbox. You can also try meditation apps, journaling, support groups, or free community mental health resources. Having a mix means you’re not relying on one source for everything.
5. Don’t Skip Human Therapy
If it’s available to you, human therapy is still the gold standard. A real person can offer empathy, perspective, and understanding in a way no chatbot can. Even if it’s just a few sessions, it can make a world of difference.
Bottom Line
AI chatbots can sometimes feel like a helpful ear, especially when you just need to vent or reflect. But they’re not a replacement for human connection. Use them mindfully, stay open with people you trust, and remember: your mental health deserves care from real humans, too.
To learn more about the ongoing conversation that inspired this blog, check out this article from The Washington Post.