Your Money: Higher ed using AI to connect with prospective students
Jan 6, 2021
Chatbots are now being used to aid in the enrollment process at a college, university, or any other higher education institution. The chatbots are being used during the "courting" period of enrollment, when students are on a fact-finding mission to figure out which schools are interesting to them. Students can introduce themselves to a chatbot found on a university's website. That bot will look up specific information from the applicant's file, provide relevant answers, communicate with the student in their native language, and so forth.