Artificial Intelligence Applications in Financial Services

Oliver Wyman

Nov 24, 2020

The sheer number of ways in which artificial intelligence is infiltrating the world of financial services is staggering. We are seeing AI used in risk management, chatbots and virtual assistants, underwriting, relationship management, fraud detection, and so much more. AI is enhancing efficiency and productivity through automation. It's reducing human biases and errors. It's improving the quality and conciseness of information management. There are plenty of pitfalls, however. AI needs regulation and oversight in financial services.

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