How AI Powers Online Shopping
Jan 20, 2020
E-commerce has led the way for AI adoption. AI investments in E-commerce will grow at an estimated 42.8% between now and 2025. These days, an AI application called natural language processing is giving consumers real-time results when they search for a product they want. Chatbots are giving customers answers on the spot for purchasing questions. An estimated 70% of customers will engage directly with a chatbot by the year 2022. AI is the future of retail and E-commerce.